How can we help?
Send us your app version, device model and a description of what happened. If a screenshot helps, remove private farm or company information before sending it. Never send your Apple ID password.
Email support ↗Before troubleshooting
Export a backup before reinstalling the app or making changes to saved data. For iCloud or HQ issues, check your internet connection and iCloud sign-in, then describe which workspace and action were affected.
Personal and company workspaces
In Company settings → Workspace interconnection, choose what travels from personal to company and from company to personal. Running irrigations and deletion propagation have separate controls. Company permissions still apply. Turning a connection off keeps copies already made; dashboard scratchpad notes stay personal.
Privacy questions
For questions about your information, contact the same support address. Read our privacy policy for details about personal records, company workspaces and photos.